Tickets – Terms & Conditions

Privacy Statement

Corona Virus

Dear Ropewalk supporter

Although from August live performance will be allowed to re-start, for a small venue such as Ropery Hall it is very difficult to make reduced capacity performances financially viable.

We are busy working on many scenarios and working with artists to find a solution – please keep checking the website for updates.
We are approaching the re-scheduling and cancellations of performances on a month by month basis – please bear with us.

Several customers have asked what they can do to help us; perhaps you might consider purchasing a gift voucher. That way you are helping The Ropewalk cash flow and you will be able to use it later in the year for a meal, Ropery Hall events, a workshop or a treat from the galleries. If you can afford to do so please hang on to tickets until we can rearrange shows in the autumn, if however you would prefer a refund we will sort that out for you.

If you were due to visit us for a performance, our team will contact you directly. Please do not contact the Box Office as they are receiving a large volume of calls and will deal with your query as soon as possible.

Best wishes


Liz Bennet
Managing Director
The Ropewalk

Digital Survey

The Ropewalk are carrying out this survey to better understand who our digital audiences are and how digital audiences are engaging with arts and culture online, more generally.

The survey should take no longer than five minutes to complete and your help will enable us to evaluate the impact of our digital work and help us understand how people’s consumption of online arts and culture have been changed by COVID-19.

Anything you tell us will be kept confidential, is anonymous and will only be used for research purposes. The information you provide will be held by The Ropewalk and The Audience Agency, who are running the survey on our behalf. In compliance with GDPR, your data will be stored securely and will only be used for the purposes it was given. Thank you for your time. Keep safe and well The Ropewalk team.

Take the survey:

To purchase a gift voucher please click on an image below