New booking system for Ropery Hall

Patrons of Barton upon Humber’s Ropery Hall will notice a difference next time they book tickets either online, in person or on the phone.

The Ropewalk has installed a “box office” ticketing system, powered by Savoy Systems, that has just gone “live”.

The new system means those wanting to buy tickets can now do so at just the click of a button through The Ropewalk website and it also offers a quicker buying experience for those purchasing over the telephone or in person.

“We have been wanting to install such a system for some time now,” said Lorraine Stanley, The Ropewalk’s Business Manager.  “And this system, appropriately enough called Oscar, means that the laborious task of printing tickets in-house is now past and we print tickets on demand.

“Staff will take some time to become totally proficient on the system so we hope that you bear with us if buying tickets takes a little longer than usual – the software might be fast but we are still human! We have installed the system over the summer so that we are all up to speed for the busy autumn season.”

“Another bonus is that return customers will not have to continue to give us their details such as names and addresses when purchasing tickets on line, over the phone or in person as such details will be stored on the new system.  However I would emphasise that no credit or debit card details are stored on the system and these will have to be entered every time tickets are purchased. ”

Lorraine added that another advantage of the new system is that The Ropewalk is now be able to see the preferences of patrons and, if they agreed, would be able to send them emails on any future events they might be interested in as well as allow The Ropewalk to  let regular customers know if there is a last minute addition to the programme if they have previously bought tickets for that type of event.

 

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